Shipping Policy for FashNFlash

  1. Processing Time: Orders are typically processed within 7-14 business days. Please note that processing may take longer during peak seasons or sales events.
  2. Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of the order. We offer standard and expedited shipping options.
  3. Shipping Locations: We currently ship to EU, UK & US. If your location is not listed, please contact us for potential shipping options.
  4. Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
  5. Shipping Delays: FashNFlash is not responsible for any delays caused by the shipping carrier or other unforeseen circumstances. If you experience delays, please contact the carrier directly.

Returns and Exchanges Policy for FashNFlash

  1. Return Eligibility: We accept returns within 40 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  2. How to Initiate a Return: To initiate a return, please contact our customer service at [your contact email] with your order number and reason for the return. We will provide instructions on how to proceed.
  3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a FashNFlash error. We recommend using a trackable shipping method to ensure your return is received.
  4. Refunds: Refunds will be issued once we receive and inspect the returned items. Please allow 5-7 business days for the refund to be processed. Refunds will be issued to the original payment method.
  5. Exchanges: If you need to exchange an item, please contact our customer service. Exchanges are subject to availability, and we will guide you through the process.
  6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will assist you in resolving the issue.

 Email Us: fashnflash@outlook.com